Privacy notice

Who we are

This website and the services described on it are run by Outsource Georgia (outsourcegeorgia.com), Tbilisi, Georgia. Outsource Georgia decides how your data is used and is responsible for it.

For any question about your data, write to info@outsourcegeorgia.com or call / WhatsApp +995 555 21 11 99.

What we collect

• Your contact details: name, your role if you give it, work e-mail, phone or WhatsApp number and the way you want us to contact you.
• Your company and your request: company name, industry, number of staff, offices, where your systems run, who looks after IT today, the services and plan you are interested in, your answers to the questions about those services and your message.
• How you reached us: ad and campaign tags (UTM parameters), the click ids that Google and Facebook add to their ad links (gclid, fbclid), the referring site and the page you first opened.
• Your IP address and your browser's user agent (browser and device type), stored with the request to protect the form from spam and abuse.
• The time of the request, the language of the site and the version of the consent you gave.

Why we use it

To answer your request: to contact you, arrange a call and the free assessment, and prepare a proposal and a price. The ad tags only tell us which campaigns bring requests.

We use your data because you asked us to contact you and agreed to it in the form. We do not sell it and do not use it for anything else. If you become a client, the contract decides how we work with your data.

Who receives it

• Our infrastructure: the database runs on our own server; Cloudflare runs the website, the network and our e-mail forwarding. They process the data only to run this service.
• Google (Gmail): each new request is announced to us by e-mail, with your name, contact details and the request.
• WhatsApp (Meta): only if you choose that channel; our messages to you then go through that service, under its own privacy terms.
• Google and Meta (Facebook): if you came from one of their ads, we may report that the ad brought a request, identified only by the click id of your visit (never your name, phone or e-mail), so they can measure the ad.
• Public authorities, only when Georgian law requires it.

How long we keep it

If your request does not lead to a contract, we keep it for 12 months. After that your personal details are deleted or anonymised. If you become a client, we keep what the contract and Georgian law require. If you ask, we erase your data earlier, unless the law requires us to keep it.

Your rights

You can ask to see the data we hold about you, to correct it or erase it, or object to its use, and you can withdraw your consent at any time. Write to info@outsourcegeorgia.com or call / WhatsApp +995 555 21 11 99. Personal data is processed under the Law of Georgia on Personal Data Protection; you can also complain to Georgia's Personal Data Protection Service (pdps.ge).

Cookies and analytics

This site uses no advertising or tracking cookies. We count visits with Plausible, a cookie-less analytics tool on our own server; it never records your name, phone or other personal data. The fonts come from our own site, not from Google.

One cookie remembers the language you choose with the language switch, so the site opens in that language next time. Your browser also keeps the ad tags of your visit (session storage) until you close the tab.