How we work
A team that runs technology for businesses, from Tbilisi.
We are engineers who have run servers, networks, clouds and helpdesks for companies of every size. We report to you in business terms and we are paid the same whether things break or not, so we work to keep them from breaking.
Month one: we learn your business
Before we change anything, we learn how you sell, invoice, ship and close the books. Then we decide which technology deserves attention first.
One page a month, in business terms
Hours saved, downtime avoided, money spent and risks open, on one page. Every ticket is tracked, and you read the result, not a list of tickets.
Helpdesk in Georgian and English
Your staff get help remotely or on-site, on any device, without waiting for "the IT guy". Every request is logged and answered.
Proof, not promises
Restore drills you watch, rollback tested before every migration, Wi-Fi coverage measured instead of guessed. Targets go into the contract, with credits when we miss them.
One team, one invoice
Support, cloud, licences and procurement come from one accountable team, on one invoice. When something breaks, there is no vendor to blame and no one to chase.
Our interest is yours
You pay a fixed price per user for the contract term. Fewer incidents make us more profitable, so we work to stop problems before they start.
Why business support
Four commitments that separate us from a typical IT provider.
- 01
We start from your process, not your servers.
Month one is spent learning how you sell, invoice, ship and close the books. Then we decide what technology deserves attention.
- 02
We report in business terms.
Hours saved, downtime avoided, money spent, risks open. No ticket dumps, no acronyms, one page a month.
- 03
One invoice, one accountable team.
We own procurement, licences, cloud and support. When something breaks there is no vendor to blame and no one to chase.
- 04
Fixed monthly cost.
A per-user price you put in the budget in January and forget until December. Fewer incidents make us more profitable, so our interest is yours.
How to start
From first call to a fixed price in about two weeks.
- 01
A short call
30 minutes about how you sell, invoice and deliver, and what keeps breaking.
- 02
Two hours, read-only access
We look at your systems with read-only access only. Nothing is changed.
- 03
One-page report
Where you are exposed, what it costs you today and what we would fix first.
- 04
Fixed monthly price
A per-user price for the plan that fits, with the service levels written into the contract.
Next step
Next step: give us two hours and read-only access.
We return a one-page picture of where your business is exposed, what it costs you today and a fixed monthly price to fix it. No obligation, no sales deck, no jargon.